Community Housing

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Community housing

 

Community Housing is subsidised rental accommodation aimed at supporting low income households with short-term transitional and longer-term housing.

Transitional housing is a form of social housing assistance for people in high or very high need.

Transitional housing is not long-term housing. The purpose of transitional housing is to help tenants stabilise their circumstances so that they can move on to more appropriate long-term accommodation. This may be in the private market or social housing.

Long Term Community Housing is only available to tenants with significant barriers to the private rental market and who are high or very high need on the housing register.

 

Am I Eligible?

 

  • For information regarding eligibility - Click Here

 

How do I apply?

 

Important links for all Community Housing Applications:

 

You can apply for all types of community housing using an Application for Housing Assistance Form.

The Application Process

 

You can lodge your application with any social housing provider in NSW, either in person or by mail. This includes all Compass branches & Housing NSW local offices. You can find details of where you can lodge your application on the Housing Pathways website.

An initial assessment of your application will be made by the social housing provider you lodge your form with. If you are eligible for social housing, you will be placed on the social housing waitlist. If we need more information, you may also be asked to come to an interview.

Click here to download an Application Form.

This form must also be accompanied with Social Housing Supplement form. Alternatively contact your local branch /office for more details.

 

Applicants, please note:

 

  • Faxed copies of applications cannot be processed.
  • A completed Application Form must also be accompanied with Social Housing Supplement Form.
  • Application Forms and additional documentation can be either handed to a staff member at our branch locations or supplied by post.

 

What evidence do I need to attach

 

Information about the type of evidence we need is in the Evidence Requirements Information Sheet. This is available from your local housing office or from the Housing Pathways website.

 

For additional information regarding Housing Pathways & applying for social housing:

 

Transitional housing is a form of social housing assistance for people in high or very high need.

Transitional housing is not long-term housing. The purpose of transitional housing is to help tenants stabilise their circumstances so that they can move on to more appropriate long-term accommodation. This may be in the private market or social housing.

  • For further information on Transitional Housing -
    Click Here

 

How to refer your client (Support Agencies)

It is possible to refer your client directly to our transitional community housing program. To do so, you can complete our referral form and submit with a support letter and a recent letter from the DHPW confirming your client’s need segment and bedroom entitlement. This form can be posted to PO Box 8251 Woolloongabba QLD 4102, or emailed to adminqld@compasshousing.org.

Please note that making a referral is no guarantee that your client will receive an offer of housing.

Long Term Community Housing is only available to tenants with significant barriers to the private rental market and who are high or very high need on the housing register.

Further information on Long Term Community Housing can be accessed here.

 

Eligibility

 

The Queensland Department of Housing and Public Works is responsible for ensuring Community Housing is provided to tenants with the greatest need.

Eligibility is assessed on residential, property, assets, income and need based criteria.

If you are eligible for housing assistance, your application is placed on the Department of Housing and Public Works’ housing register - a list based on each person’s level of housing need.

 

This assessment of need is split by:

 

LOW  > MODERATE  > HIGH > VERY HIGH

 

Please note that Compass Housing only houses people that are high or very high need – if you are classified as low or moderate need, please contact your nearest Queensland Housing Service Centre for advice on other accommodation options.

 

How do I apply?

 

As a community housing provider Compass cannot assess your application for housing assistance. ​

Please contact your nearest Department of Housing and Public Works Housing Service Centre for information on applying for admittance to the QLD Housing Register.

 

You can apply for housing assistance from one of the below:

 

  • Contact your nearest Housing Service Centre to arrange an interview to talk about your eligibility and housing needs. They will tell you which documents to bring with you. As part of your interview, you will need to sign a completed application form.

  • Complete an Application for Housing Assistance form and send it to your nearest Housing Service Centre. We will contact you to arrange an appointment to talk about your application.

  • Apply through a long-term community or affordable housing provider.

 

Check your eligibility before you apply.

 

On your application you must list 6 locations (suburbs, towns, cities) where you want to live, unless you:

 

  • Have shown a need to live in a particular location; or

  • Are applying for a property in a regional or remote area.

 

Note: You may be offered housing from any of your 6 selected areas.

 

What will happen at the interview?

 

Issues that will be discussed at the interview include:

 

  • Whether you are eligible for housing assistance;

  • Whether you need housing assistance; &

  • Where you want to live and how many bedrooms you are entitled to; &

  • Any special housing needs you or your household members may have.

 

Note: It is an offence under the Housing Act 2003 to knowingly provide false or misleading information that may influence decisions about your eligibility for housing services.

 

What happens next?

 

Once the assessment of your eligibility for housing assistance and level of housing need is completed and you are found eligible for housing assistance, your application will be placed on the housing register, according to your level of housing need.

 

You will be listed on the housing register for the type of housing and the number of bedrooms you are eligible for in the areas you have chosen.

 

We will contact you at regular intervals to review your eligibility and housing need.

 

I’ve been offered Community Housing – now what?

 

If you accept a Transitional Housing offer from Compass Housing, you will be required to enter into a tenancy agreement with us.

As part of your agreement, Compass Housing will help develop a tenancy plan with you to assist you to access suitable long- term housing –this may be in long-term community housing or transition to the private rental market. This tenancy plan will also help to identify housing options that are available to you based on your housing needs and circumstances.

Further information on transitional housing can be found here.

If you have been offered Long Term Community Housing, Compass Housing will need to assess your ongoing eligibility each year.

This assessment is based on ongoing eligibility criteria, which means we review:

  • Your household income: The combined gross income of your household (including spouses and other occupants) must not exceed $80,000 per annum;

  • Property ownership: No member of your household can own or partly own a property within Australia or overseas;

  • Your match to the property: Whether your housing is unsuitable to your current need (such as under-occupancy), which can lead to transfer to more appropriate accommodation; and

  • Antisocial behaviour: Whether there has been frequent and persistent antisocial behaviour (tenants are responsible for the behaviour of all occupants and guests).

If you are no longer eligible for ongoing Long Term Community Housing, we will assist you with transitioning to the private rental market.

 


 

Helpful information:

  • Eligibility for housing - Info  

  • Waiting for housing - Info

  • What is the housing register? - Info

  • Types of housing provided - Info

  • Changes to your housing needs - Info

 

I’m already a Compass Tenant, but I want to transfer to a different property TITLE

Transfers take place when a household cannot live in a property anymore because it does not meet their needs or has become unavailable for them to live in - the criteria for transfers can be accessed here.

Please note that tenants are only able to transfer within their same housing program.

If you believe you are eligible for a transfer and want to apply, you can contact our Support Services Team.

Phone: 07 3896 4700

Email: adminqld@compasshousing.org

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