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investLogan, Compass and BlueCHP Partnership


investLogan’s innovative community-based housing project is now a reality after the property investment company announced the appointment of Compass Housing as its strategic partner.

Following detailed negotiations, Compass Housing has been appointed to operate and manage the housing project, alongside BlueCHP who will conduct the design, construction and certification. 

The successful partnership will deliver two, three-bedroom dwellings that can be used as National Disability Insurance Scheme (NDIS) housing and also provide facilities for a Supported Independent Living Provider to be present on site. The dwellings will be designed and constructed to the High Physical Support Specialty Disability Accommodation (SDA) Design Category, which is designed to incorporate a high level of physical access provision for people with significant physical impairment and requiring very high levels of support. This standard is equivalent to the Liveable Housing Australia ‘Platinum’ level.

investLogan Chairman Steve Greenwood said Compass Housing and BlueCHP’s proposal not only met the objectives outlined in the Expression of Interest but also aligned with investLogan’s values and its commitment to contributing to the local community.

“The SDA Design Category provides the maximum flexibility and adaptability in providing housing options for the community,” Mr Greenwood said. “The design will be required to achieve the desired functional requirements while keeping in line with the local residential character.

“Compass Housing and BlueCHP both have strong track records of delivering disability housing for some of the most vulnerable in our community. We are humbled to be partnering with organisations of this calibre to deliver such an important and valuable project for the people of Logan City.”

Compass Housing Group Managing Director Greg Budworth  said the organisation’s purpose is to help alleviate the hardship of housing stress for those in need.

“We aim to provide secure and affordable housing for disadvantaged people who are unable to access sourcing appropriate accommodation,” Mr Budworth said. “We’re thrilled to be selected as the strategic partner for this invaluable project, which will have a positive impact on the people of Logan.”

Logan City Council’s investment arm investLogan called for Expressions of Interest in March and received five formal applications for the redevelopment of the former Logan City Council block of land.  

Compass Housing has 30 years’ experience in the provision of secure and affordable housing for low to moderate income households and the delivery of innovative housing products for disadvantaged people. Compass Housing currently manages more than 6,400 properties across Queensland including 130 Specialist Disability Accommodation dwellings and is contracted to manage a further280 SDA dwellings.

BlueCHP are presently designing and delivering nearly 70 NDIS Group Homes.

Frequently Asked Questions

The transition will happen on 3 June 2019.
You won’t need to sign a new leaselease, but you will need to complete some paperwork. Compass will give you plenty of notice beforehand and provide any help you need to complete the paperwork.

Compass will provide the same services you currently receive from the Department of Family and Community Services.
You will not lose your tenancy and you will have the same rights and responsibilities as you do right now.
Compass and FACS will work closely with you before and after the transfer of management to make sure you have all the information and support you need.

Will I have to sign a new tenancy agreement?
You do not need to sign a new tenancy agreement. Your current agreement will be transferred automatically from the Government to Compass.
Your rights and responsibilities as a tenant will remain the same as they are right now.

Prior to the transfer, you should continue to contact FACS using the same number as before.
From 3 June 2019, you will be able to contact Compass on 1300 333 733. The call centre is open 24 hours a day, 7 days a week.

Prior to and after the transfer, you should continue to contact the contractor line using the same number as before as the maintenance process will remain the same until 2021.
Tenants of FACS owned properties will continue to use the eRepair app or call the Maintenance Line on 1800 422 322, 24 hours a day, 7 days a week.

You will still be responsible to pay back the debt and Compass will work with you to negotiate a payment plan  thatplan that is suitable for you and your circumstances.

There will be a small change to the way your rent is calculated, but your out-of-pocket costs will not change as a result.

Once Compass begins managing your tenancy, it is likely you will become eligible to receive Commonwealth Rent Assistance from the Australian Government.  If you are eligible, it will be paid to you on top of your normal Centrelink benefit or DVA pension.
Compass tenants will have their rent capped at 25% of their household’s assessable income plus any Rent Assistance the household is entitled to receive, or, the market rent, whichever is lowest.
It is important to remember that while the overall amount you pay will increase, you won’t be out of pocket because of the extra money being paid to you by the Government.
If you are not eligible for Commonwealth Rent Assistance your rent will continue to be calculated in the same way as before.

What is Commonweath Rent Assistance?

Commonwealth Rent Assistance is a payment from the Australian Government that is available to people who pay rent, receive income support from Centrelink or the Department of Veterans Affairs, and meet certain eligibility criteria.
CRA is not payable to public housing tenants but can be paid to tenants of community housing providers like Compass.
Compass will let you know if you are eligible for Commonwealth Rent Assistance and will help you apply.
More information about Rent Assistance is available here.

When Compass takes over the management of social housing properties in your area, a different rent policy will apply. Compass is a community housing provider and calculates rent according to the Community Housing Rent Policy.
Under this policy, rent is capped at 25% of the household’s assessable income plus any Rent Assistance the household is entitled to receive, or, the market rent, whichever is lowest.
If you are not eligible for Rent Assistance your rent will continue to be calculated exactly the same as before.

It is very important that you apply for Rent Assistance – if you are eligible – as this amount will be included in your rent calculation and therefore the amount of rent you are required to pay.
If you are eligible for Rent Assistance and do not apply, then you will have to cover the difference in rental costs out of your own pocket, instead of getting the extra money from the Government.
Compass will let you know if you are eligible for Rent Assistance and will can help you to apply if necessary.

Eligibility for Rent Assistance is determined by the Department of Human Services and may be influenced by a number of factors.
For example, you may not be eligible if:

  • you don’t receive an income support payment from Centrelink or the Department of Veterans’ Affairs
  • the amount of rent you pay is below the minimum threshold for your household type
  • you have a partner who receives Rent Assistance with Family Tax Benefit or,
  • you receive an allowance and have a partner receiving Rent Assistance with their pension.

More information about eligibility for Rent Assistance is available from the Department of Human Services website




  • To contact FACS for transfer information visit or call the Housing Contact Centre on 1800 422 322.
  • FACS Tenant Maintenance Line 1800 422 322
  • Download the Commonwealth Rent Assistance Fact Sheet HERE


Information sessions


If you are a FACS tenant affected by the transfer, please come along to a drop-in session near you.


  • You will be able to ask any questions you may have and find out about your eligibility for Commonwealth Rent Assistance (CRA).
  • We will help you complete any forms on the day so please bring your identification.
  • Compass Housing Services will be offering a $50 incentive for all forms completed by 8/3/18.
  • Refreshments will be provided and you are welcome to bring along an advocate or support person.
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