Rents & Payments

In 2008 the NSW Government introduced changes to the Community Housing Rent Policy which affect the way rent is calculated for Community Housing tenants who are entitled to receive Commonwealth Rent Assistance (CRA) and/or Family Tax Benefits.

This rent calculation applies to all tenants living in properties that are owned or funded by Housing NSW and that are managed by Community Housing Providers under the Community Housing Rent Policy.

How do I make a rent payment?

• 25% of your household income (excluding CRA and Family Tax benefits) plus
• All of your household's CRA entitlement plus
• 15% of any Family Tax Benefit payment received by your household.

It is important that you keep your rent in advance at all times.

You are required to pay your rent two weeks in advance when your tenancy starts.

You then need to pay at least one week’s rent on the same day that your lease commenced of every week. You must ensure that you pay your rent weekly/fortnightly in advance at all times.

Your rent can be paid using any of the following methods:

DIRECT DEPOSIT

Deposit your rent at any Westpac Bank or by using Internet banking with your tenant number as a reference

BSB Number: 032-505

Account number: 274177

Tenant Reference Number:

RENT DEDUCTION SCHEME (RDS)

Arrange for the Centrepay option via Centrelink. Centrelink will then pay the net benefit/pension, after the rent deduction, to you.

IN PERSON

Pay at the Post Office using the Post bill pay card provided by Compass Housing after your lease has commenced.

BANK CHEQUE OR MONEY ORDER 

A bank cheque or Australia Post money order payment can be made and either posted or given to a branch office.

Please note—NO CASH PAYMENTS will be accepted unless prior arrangements are made with the Branch Manager.