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Social housing

Social housing is made up of two types of housing, public housing (governnment) and community housing (not-for-profit agencies such as Compass).

It is for people on low incomes who need housing, especially those who have recently experienced homelessness, family violence or have other special needs.

Eligibility

Social housing is available to people on low incomes who cannot afford to own or rent in the private market.

In NSW, Compass participates in Housing Pathways, a shared access system used by public and community housing providers together, to assess clients for housing assistance and to make offers of housing.

This shared system avoids the duplication of separate waiting lists, and makes it easier, simpler and fairer to apply for housing.

The general eligibility criteria for social housing are:

  1. Be 18 years of age
  2. Be a citizen or permanent resident of Australia
  3. Be a current resident of NSW
  4. Meet the gross income threshold based on your household.

Click here to find out if you are eligible.

 

How do I apply?

You can apply for social housing online or over the phone. To apply for social housing, click HERE.

Alternatively, you can contact your nearest housing provider to apply. Find a list of housing providers near you HERE.

 

Waitlist

Once you are approved for social housing you will be placed onto a waiting list. To learn more about the waiting times for social housing click HERE.

QLD Housing Programs

In Queenlsand, Compass offers the following programs to those who are eligible.

The CRS program is a transitional housing program and offers a housing option for up to 18 months, while you build your capacity to enter back into the private rental market.

The Department of Housing and Public Works have funded Compass Housing Qld to rent privately owned properties to be leased to those who are eligible for 25% of the household income plus rent assistance.

Transitional housing is not long-term housing. The purpose of transitional housing is to help tenants stabilise their circumstances so that they can move on to more appropriate long-term accommodation. This may be in the private market or social housing.

 

Requirements of Transitional Housing During in Your Tenancy

The CRS program is not a long-term housing option and, during in your tenancy. Compass will complete a tenancy plan with you. The plan will assist you to identify what goals you need to achieve to move into the private rental market.

To remain eligible for the program your must ensure that you application for housing is kept up to date and valid with DHPW, who will conduct regular eligibility assessments with you. It is important that any changes to your household are relayed back to DHPW.

For more information please go to the Aplying for Public Housing section on the QLD Government website HERE 

The CMSU program is also a transitional housing program and offers a housing option for up to 18 months, while you build your capacity to enter back into the private rental market.

The CMSU program offers a studio unit that is furnished and leased to tenants at 28% of there household income plus rent assistance.  

Should you be referred to Compass to the transitional housing programs, Compass will conduct an interview with you to ensure that the program is appropriate for you.

 

Requirements of Transitional Housing During in Your Tenancy

The CMSU program is not a long-term housing option and, during in your tenancy. Compass will complete a tenancy plan with you. The plan will assist you to identify what goals you need to achieve to move into the private rental market.

To remain eligible for the program your must ensure that you application for housing is kept up to date and valid with DHPW, who will conduct regular eligibility assessments with you. It is important that any changes to your household are relayed back to DHPW.

For more information please go to the Aplying for Public Housing section on the QLD Government website HERE 

Long Term Community Housing is only available to tenants with significant barriers to the private rental market and who are high or very high need on the housing register. 

For more information on this, and the above programs, please go to the Types of Community Housing section on the Queensland Governmnt website HERE.

 

Eligibility

 

Eligibility for the above-mentioned programs is determined by Queensland Department of Housing and Public Works. The department is responsible for ensuring Community Housing is provided to tenants with the greatest need.

Check your eligibility HERE.

 

How do I apply?

 

As a community housing provider, Compass cannot assess your application for housing assistance. ​

Please contact your nearest Department of Housing and Public Works Housing Service Centre for information on applying for admittance to the QLD Housing Register. Al list of the Housing Service centres can be found HERE.

For more information, go to the Applying for Public Housing section on the Queensland Government HERE.

 

 

If you accept a Transitional Housing offer from Compass Housing, you will be required to enter into a tenancy agreement with us.

As part of your agreement, Compass Housing will help develop a tenancy plan with you to assist you to access suitable long- term housing –this may be in long-term community housing or transition to the private rental market. This tenancy plan will also help to identify housing options that are available to you based on your housing needs and circumstances.

Further information on transitional housing can be found here.

If you have been offered Long Term Community Housing, Compass Housing will need to assess your ongoing eligibility each year.

This assessment is based on ongoing eligibility criteria, which means we review:

  • Your household income: The combined gross income of your household (including spouses and other occupants) must not exceed $80,000 per annum;

  • Property ownership: No member of your household can own or partly own a property within Australia or overseas;

  • Your match to the property: Whether your housing is unsuitable to your current need (such as under-occupancy), which can lead to transfer to more appropriate accommodation; and

  • Antisocial behaviour: Whether there has been frequent and persistent antisocial behaviour (tenants are responsible for the behaviour of all occupants and guests).

If you are no longer eligible for ongoing Long Term Community Housing, we will assist you with transitioning to the private rental market.

 


 

Helpful information:

  • Eligibility for housing - Info  

  • Waiting for housing - Info

  • What is the housing register? - Info

  • Types of housing provided - Info

  • Changes to your housing needs - Info

 

I’m already a Compass Tenant, but I want to transfer to a different property TITLE

Transfers take place when a household cannot live in a property anymore because it does not meet their needs or has become unavailable for them to live in - the criteria for transfers can be accessed here.

Please note that tenants are only able to transfer within their same housing program.

If you believe you are eligible for a transfer and want to apply, you can contact our Support Services Team.

Phone: 07 3896 4700

Email: adminqld@compasshousing.org

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