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Important COVID-19 Update

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COVID-19 Update

- UPDATED 29 MARCH 2021 -


Please be advised that the Brisbane Compass office will be closed from 5pm today and, at this stage, will reopen after Easter at 9am on Tuesday 6 April 2021.

This closure is in response to Queensland Health advice.

All scheduled inspections have been postponed during this time but urgent and emergency maintenance work will continue to be delivered with social distancing and other precautionary measures in place.

More information at the Queensland Government Health website www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19

Our staff are working tirelessly to keep our tenants, and visitors to our locations, safe and we are proud to say that all locations are registered COVID Safe Workplaces.

Social distancing and other precautionary measures will remain in place, as required, to ensure community safety.  All visitors entering Compass offices are now required to check-in via a QR code or other contactless check-in tools.

We will continue to monitor the situation and will provide further updates to our operating procedures if things change.

If you have any questions about any of this information, please get in touch by calling 1300 333 733.



Keep up to date with the latest information about COVID-19 by visiting the Australian Department of Health website www.health.gov.au

The Council for Intellectual Disability has released this Easy Read publication Staying safe from Coronavirus

The NDIS has released an Easy Read version of their NDIS response to Coronavirus (COVID-19)


Information for Compass Contractors

Reporting COVID-19 Diagnosis or Close Contact 

If any of your staff, or subcontractors, are diagnosed with COVID-19, or have been in close contact with someone who has subsequently been diagnosed, please lodge an incident report through our online reporting platform HERE. 

We note that not all the fields will be applicable to these circumstances. Please provide as much information as practical without compromising the privacy of the individual/s in question.

Adopting this process will allow us to keep staff and tenants informed about any potential risk of infection and ensure appropriate steps can be taken in response.

If you have any questions about the new processes or reporting requirements, please don’t hesitate to get in touch on 1300 333 733.

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