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Important COVID-19 Update

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COVID-19 Update


Updated 12 July 2021 | 3pm

In addition to the office closure notification below, we have been given further advice of particular interest to tenants living in complexes in Greater Sydney. Effective from 13 July 2021, anyone within or visiting common areas of Strata, Community and Company Title developments in Greater Sydney, must wear a face mask at all times.

Examples of common property include: 

  • Hallways
  • Foyers
  • Reception areas
  • Mailbox areas
  • Stairwells
  • Shared facilities such as gyms and swimming pools

Masks must be worn by anyone entering, including: 

  • residents and visitors
  • building managers, concierge staff and cleaners
  • people providing goods and services, including tradespeople and contractors
  • people delivering food, mail and parcels

The NSW Government implemented this requirement in response to the growing Covid-19 Delta outbreak in Greater Sydney. Public Health (COVID-19 Temporary Movement and Gathering Restrictions) Amendment (NO 4) Order 2021


Updated 12 July 2021 | 11am

Due to the recent COVID-19 outbreaks in the Greater Sydney region, all Compass branches and community hubs in NSW will be closed from 5pm Monday 12 July 2021.

Unless otherwise advised, these directions will be in effect until at least 8am Tuesday 20th July 2021.

Urgent and emergency maintenance work will continue to be delivered under the same social distancing and precautionary arrangements as have been in place since the beginning of the outbreak.

All routine tenancy inspections have been postponed until further notice.

Keeping Informed

Our staff are working tirelessly to keep our tenants, suppliers and contractors safe, and we are proud to say that all locations are registered COVID Safe Workplaces.

We will continue to monitor the situation and listen to advice from NSW Health and QLD Health and adjust our operations if/as required in the weeks ahead and will provide further updates to our operating procedures as and when things change.

If you have any questions about any of this information, please get in touch by calling Compass on 1300 333 733.

You can keep up to date with the latest information about COVID-19 by visiting the Australian Department of Health website www.health.gov.au

The Council for Intellectual Disability has released this Easy Read publication Staying safe from Coronavirus

The NDIS has released an Easy Read version of their NDIS response to Coronavirus (COVID-19)

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