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06 Mar 2020

Compass supports Hunter Disability Expo

Hunter Disability Expo

*** UPDATE 17 MARCH 2020***

The Hunter Disabiltiy Expo has been postponed due to the COVID-19 outbreak. Organisers will post updates on the Expo site HERE

Friday 3 and Saturday 4 April  |  9am to 3pm 
Newcastle Racecourse
Register for this free event for fast entry.


Leading provider of disability housing and specialist disability accommodation (SDA), Compass Housing, is taking part in the Hunter Disability Expo.

Compass’ SDA team will have a stand at the Expo. It is also a silver sponsor.

Compass’ Executive Manager Specialist Disability Accommodation, Helga Smit, is delivering an expert presentation at the Expo on Friday April 3 on how specialist disability accommodation can help improve the lives of people with disabilities and their families.  

She said the expo will be an opportunity to meet with people with disabilities and their families about how Compass can help them with their housing needs.

“With new, purpose built housing available and investors ready to do more in the disability space, we are keen to get to know what people want and how to best work together, to deliver disability housing solutions that improve the lives of people with  disability,” Ms Smit said. “We have vacancies and want to offer housing solutions to meet the needs of people with disabilities,” she said.

“Compass has a long and successful history of managing homes for people with high and complex levels of support.”

“In a recent NDIS Quality & Safeguards Commission audit, Compass met all the requirements of the SDA Module and achieved a recommendation for the highest rating of 3 Best Practice in both NDIS Tenancy Management and Rights & Responsibilities practice standards.”

Compass Housing is one of the largest SDA providers in Australia managing more than 114 existing group homes in Sydney, Newcastle, Lake Macquarie, Hunter Valley, Central Cost, Illawarra/Shoalhaven, New England, Southern NSW, Wagga and Dubbo.

It also manages five respite homes in the NSW Central West and Sydney.

In a recent transfer Compass, as the Specialist Disability Accommodation Provider (SDA), formed partnerships with various leading Supported Independent Living (SIL) providers to deliver high-quality specialist disability accommodation and maintenance services to 540 residents.

Compass is a partner in Home4Life which was selected by the NSW Government to manage properties in the Hunter Residences project. Home4Life has purpose built 65 High Physical Support SDA houses to enable 325 residents to move out of institutions into homes in communities.  

When current programs are finalised, Compass will manage around 1070 special disability accommodation places across Australia.

Compass is registered under the National Community Housing Regulatory System (NCHRS) as a Tier 1 Provider and holds a full certificate accreditation. It is also a nationally registered Specialist Disability Accommodation (SDA) Provider with the National Disability Insurance Scheme (NDIS).

It also offers Fee for Service SDA property and tenancy management services for Summer Housing in NSW and QLD and will soon provide similar services for investLogan in Queensland.

The event is set to be the biggest and most anticipated Disability Expo in the Hunter this year.

For more information on Compass’ Specialist Disability Accommodation and disability housing properties, go to www.compasshousing.org/sda-vacancies or email sda@compasshousing.org

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04 Mar 2020

Compass holds successful SDA breakfast

Leading provider of disability housing and Specialist Disability Accommodation (SDA), Compass Housing, hosted a Specialist Disability Accommodation Partnering Breakfast in Newcastle on February 19.

It was the latest in a series of quarterly breakfasts Compass hosts in the NSW Hunter region. The breakfasts are designed to provide an opportunity for Supported Independent Living (SIL) providers, support coordinators, occupational therapists, and allied health professionals to come together to network and learn from experts on the best ways to provide specialist disability accommodation and housing options support to meet the needs of people with disabilities, their families and persons responsible.  

Guest speaker, Sally Coddington, from Disability Services Consulting, talked about how people with disabilities want the same things as people without disabilities.

She said contemporary housing and support for people with disabilities must include three elements.

1. Enhance the person’s choice and control including enabling the participant to choose where they live, who they live with and who provides support

2. Separate housing and support

3. Targeted strategies that

  • build and use informal support
  • reduce the need for 24/7 paid support
  • increase relationships to enhance safeguards.

Compass Housing is one of the largest SDA providers in Australia managing more than 114 existing group homes in Sydney, Newcastle, Lake Macquarie, Hunter Valley, Central Cost, Illawarra/Shoalhaven, New England, Southern NSW, Wagga and Dubbo.

It also manages five respite homes in the NSW Central West and Sydney.

In a recent transfer Compass, as the Specialist Disability Accommodation Provider (SDA), formed partnerships with various leading Supported Independent Living (SIL) providers to deliver high-quality specialist disability accommodation and maintenance services to 540 residents.

Compass is a partner in Home4Life which was selected by the NSW Government to manage properties in the Hunter Residences project. Home4Life has purpose built 65 High Physical Support SDA houses to enable 325 residents to move out of institutions into homes in communities.  

When current programs are finalised, Compass will manage around 1070 Specialist Disability Accommodation places across Australia.

Compass is registered under the National Community Housing Regulatory System (NCHRS) as a Tier 1 Provider and holds a full certificate accreditation. It is also a nationally registered Specialist Disability Accommodation (SDA) Provider with the National Disability Insurance Scheme (NDIS).

It also offers Fee for Service SDA property and tenancy management services for Summer Housing in NSW and QLD and will soon provide similar services for investLogan in Queensland.

To find out more about the breakfast series email sdaproperty@compasshousing.org

For more information on Compass’ specialist disability accommodation and disability housing properties go to www.compasshousing.org/sda-vacancies or email sda@compasshousing.org

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25 Feb 2020

Compass Housing lodges submission to DFAT International Development Review 2020

Leading Tier 1 Australian community housing provider, Compass Housing, has lodged a submission DFAT International Development Review 2020.

The submission’s author, and Compass Housing’s research and development manager, Professor David Adamson OBE, welcomed the opportunity to contribute to the review, which he said is timely.

“At the commencement of a new decade, the review provides an opportunity for Australian Government to recognise and adapt to the rapidly changing circumstances in which international development will be delivered,” Professor Adamson said.

Prof Adamson said  the 2017 Foreign Policy White Paper sets out key parameters in which Australia will support international development in the Indo-Pacific region.  He said defining a new policy framework to guide Australia’s international development assistance will ensure that the 2017 objectives are fully realised, whilst also delivering effective support for some for the world’s most vulnerable regions, nations and communities.

“The renewal of international development policy provides an opportunity to recognise the changing patterns of global economic, political and cultural relations. Australia’s influence in the Indo Pacific region has been challenged by the rising influence of China,” he said.

“The IDP presents methods of improving ‘soft power’ and ensuring that the values of democratic nations remain strongly represented in the region.”

“Humanitarian interventions have an intrinsic value and Australia, as a wealthy nation, is able to provide shelter, support and development for some of the most disadvantaged populations that exist on our doorstep.”

Compass is a Community Housing Provider (CHP) in with the global mission of: “That all people have appropriate and affordable housing and are engaged in sustainable communities”. It has become an INGO delivering housing and international development support with its current primary focus on the Pacific region.

In the past 5 years Compass has  gained ECOSOC recognition, ACFID accreditation, and adopted a leadership role in the UN Habitat General Assembly of Partners, World Urban Campaign (lead membership) and joined the UN Global Compact. It has played active roles in the World Urban Forum 9, the Fifth Pacific Urban Forum and the Seventh Asia Pacific Urban Forum. As well as providing affordable housing in Australia and New Zealand, Compass has delivered small-scale humanitarian interventions in Vanuatu. Compass is  also a part of the RMIT University Partnership to deliver a UN Climate Resilience Adaptation Program funded by the Green Climate Fund (GCF) in Honiara, Solomon Island. Other projects include providing technical assistance to Vietnam, in particular Ho Chi Minh city, to address increasing demand for new forms of housing to resolve its housing crisis.

Read the submission here


ENDS

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29 Jan 2020

Michelle Faithfull named as Newcastle's 2020 Citizen of the Year

Compass Housing’s Events and Community Relations Manager, Michelle Faithfull, has been recognised for her personal passion for community fundraising.

At the City of Newcastle Citizenship Ceremony on Australia Day Michelle was named Newcastle's 2020 Citizen of the Year. She received the accolade in front of dignitaries, 240 new Australians and her proud mum and dad.

Over the past decade, she has raised more than $180,000 for charities close to her heart, including more than $90,000 for the Westpac Rescue Helicopter Service, almost $65,000 for the Hunter Breast Cancer Foundation and $20,000 for the new Ronald McDonald House Family Room at John Hunter Hospital's neonatal intensive care unit.

Much of that money has been raised through an annual Divas on the Green golf day which is also about creating a space for women to network and have fun on the golf course. She also volunteers to organise fundraising treks.

Her Hunter community work started 16 years ago when she moved to the region and started to volunteer with charities such as Camp Quality, Canteen, The Starlight Foundation and Ronald McDonald House.

Michelle said that after the loss of her first child in 1987, she had an understanding of the importance of community.

"It's an absolute honour and a privilege to receive this award, particularly in a community that I really love," she told the Newcastle Herald.

"Volunteering in itself is something that really makes my heart sing."

"For me it's all about creating something positive from something negative," she said.

The City’s Lord Mayor Nuatali Nelmes said Michelle's commitment to improving the lives of others had earned her the top honour.

"Until today, Michelle was one of Newcastle's unsung heroes, so the City of Newcastle is thrilled to recognise her tireless efforts to assist those in our community who are doing it tough," Cr Nelmes said.

"Michelle embodies everything that is good about the human spirit.”

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24 Dec 2019

Survey Shows Tenants Satisfied with Compass Housing

The 2019 Compass Housing Tenant Satisfaction Survey again shows tenants in NSW and Queensland are very satisfied with services from their social and affordable community housing provider.  

Overall tenant satisfaction is at 92%, with satisfaction levels of 93% in NSW and 84% in Queensland.

Satisfaction with the condition of tenants’ homes is at 90%. The way Compass communicates and provides information to tenants scored 88%. 95% of respondents indicated that they contact Compass by direct methods such as telephone or in person. Satisfaction with the Compass complaint management was 2% higher than the 2018 survey.

Tenants rate personalised methods of communications and tenant newsletters as relatively more useful than the website. This may be a result of the low tenant internet access (54%).

Compass Group Chief Operating Officer Lisa Tierney said Compass’ level of tenant satisfaction is much higher than industry benchmarks.

Ms Tierney said the result was a credit to Compass staff. She said there was more work to be done to improve scores. Communication on repairs and maintenance was rated at 82%.

“Every staff member in every location contributes to tenants satisfaction,” Ms Tierney said.

She attributes the survey success to Compass’ approach of doing more than being a landlord and putting a roof over people’s heads.

“Compass Housing has a range of tenant engagement programs and links to other servies support to help tenants to be actively engaged in their communities,” she said.

“We want to empower our tenants to have their voices heard and to participate in the social and economic life of their communities.’

“Thank you to all our tenants who participated in the survey because it helps us to know how to further improve services.”

The survey was executed by MAP Marketing using posted surveys and an online survey option. There were a total of 1578 responses.


END

 

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