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25 Mar 2020

Compass Housing welcomes grant for community hub in Weston

Compass Housing Services has welcomed a $30,000 grant through the NSW Government's 2019 Community Building Partnership Program to help in the planning and building of a community hub in Weston, near Cessnock in NSW.

The project is one of 21 in the Cessnock electorate which shared in $300,000 in funding.

Compass is proposing to build a hub that is modeled on its award winning hubs in operation in Broken Hill and on the Central Coast.

The hubs are one of the many service Compass delivers, in addition to housing, to support tenants in maintaining their tenancies, to create sustainable housing communities and enable residents to access wider services provided by partner agencies. They offer residents a place to meet, socialise and volunteer.

Community hubs support community development.

The Meeting Place was established in a large social and affordable housing estate at Tumbi Umbi on the Central Coast in 2011 by Compass Housing, in partnership with Housing NSW. It is designed to foster a more inclusive environment to diminish barriers between social housing and the general community. It won the national 2018 PowerHousing Award for tenant engagement and social inclusion.

The 123Hub in Broken Hill opened in 2015. It provides a one stop shop from which more than 20 NGOs and Government agencies run 30 different programs. It was built using $100,000 of funding from Compass and runs without taxpayer funding.

The Community Building Partnership program awards grants to the community to invest in infrastructure projects that deliver positive social, environmental and recreational outcomes, while promoting community participation, inclusion and cohesion.

Applications for the 2020 round will open May 4 at www.nsw.gov.au/cbp.

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24 Mar 2020

Important COVID-19 Update from Compass | 24 March 2020

Compass is actively monitoring the COVID-19 situation and taking steps to help keep the community safe.

In order to minimise unnecessary face-to-face contact and prevent the spread of the virus, all offices are effectively closed to non-essential staff. Work-from-home arrangements are in place across the organisation.

Our call-centre will continue to operate as normal and our staff remain ready to assist you. Our contact number is 1300 333 733.

Urgent and emergency repairs will continue to be provided as normal; however some extra precautions have been put in place to ensure appropriate social distancing is maintained.

Our Corporate Services and Finance departments will continue to operate as normal, and staff will remain contactable through the normal channels.

Due to the evolving nature of the COVID-19 situation, it is likely that we will need to adapt our response in the weeks and months ahead. Throughout this period, we will continue to provide tenants and other stakeholders with regular updates about any changes to our operating procedure.

If you have questions about any of this information, don’t hesitate to get in touch by calling 1300 333 733.

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19 Mar 2020

Important COVID-19 Update from Compass | 19 March 2020

At Compass, the safety of our tenants, residents and staff is our top priority. We are actively monitoring the COVID-19 situation and taking steps to help keep the community safe.

At this time, our branch offices will remain open. However, to minimise unnecessary face-to-face contact, we encourage anyone planning to visit a branch office to call ahead and make an appointment. Our contact number is 1300 333 733. The call-centre will continue to operate as normal.

Urgent and emergency repairs will continue to be provided as normal. However, we are introducing some additional precautions to safeguard the health and wellbeing of both tenants and contractors. We are liaising with contractors directly in relation to these precautions.

Work-from-home arrangements have been put in place for all non-frontline staff and our head office is currently closed for non-essential meetings. Compass has the technological capability to continue to provide appropriate services during this time. Our Corporate Services and Finance departments will continue to operate as normal, and staff will remain contactable through the normal channels.

Due to the evolving nature of the COVID-19 situation, it is likely that we will need to adapt our response in the weeks and months ahead. Throughout this period, we will continue to provide tenants and other stakeholders with regular updates about any changes to our operating procedure.

If you have questions about any of this information, don’t hesitate to get in touch by calling 1300 333 733.

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06 Mar 2020

Compass supports Hunter Disability Expo

Hunter Disability Expo

*** UPDATE 17 MARCH 2020***

The Hunter Disabiltiy Expo has been postponed due to the COVID-19 outbreak. Organisers will post updates on the Expo site HERE

Friday 3 and Saturday 4 April  |  9am to 3pm 
Newcastle Racecourse
Register for this free event for fast entry.


Leading provider of disability housing and specialist disability accommodation (SDA), Compass Housing, is taking part in the Hunter Disability Expo.

Compass’ SDA team will have a stand at the Expo. It is also a silver sponsor.

Compass’ Executive Manager Specialist Disability Accommodation, Helga Smit, is delivering an expert presentation at the Expo on Friday April 3 on how specialist disability accommodation can help improve the lives of people with disabilities and their families.  

She said the expo will be an opportunity to meet with people with disabilities and their families about how Compass can help them with their housing needs.

“With new, purpose built housing available and investors ready to do more in the disability space, we are keen to get to know what people want and how to best work together, to deliver disability housing solutions that improve the lives of people with  disability,” Ms Smit said. “We have vacancies and want to offer housing solutions to meet the needs of people with disabilities,” she said.

“Compass has a long and successful history of managing homes for people with high and complex levels of support.”

“In a recent NDIS Quality & Safeguards Commission audit, Compass met all the requirements of the SDA Module and achieved a recommendation for the highest rating of 3 Best Practice in both NDIS Tenancy Management and Rights & Responsibilities practice standards.”

Compass Housing is one of the largest SDA providers in Australia managing more than 114 existing group homes in Sydney, Newcastle, Lake Macquarie, Hunter Valley, Central Cost, Illawarra/Shoalhaven, New England, Southern NSW, Wagga and Dubbo.

It also manages five respite homes in the NSW Central West and Sydney.

In a recent transfer Compass, as the Specialist Disability Accommodation Provider (SDA), formed partnerships with various leading Supported Independent Living (SIL) providers to deliver high-quality specialist disability accommodation and maintenance services to 540 residents.

Compass is a partner in Home4Life which was selected by the NSW Government to manage properties in the Hunter Residences project. Home4Life has purpose built 65 High Physical Support SDA houses to enable 325 residents to move out of institutions into homes in communities.  

When current programs are finalised, Compass will manage around 1070 special disability accommodation places across Australia.

Compass is registered under the National Community Housing Regulatory System (NCHRS) as a Tier 1 Provider and holds a full certificate accreditation. It is also a nationally registered Specialist Disability Accommodation (SDA) Provider with the National Disability Insurance Scheme (NDIS).

It also offers Fee for Service SDA property and tenancy management services for Summer Housing in NSW and QLD and will soon provide similar services for investLogan in Queensland.

The event is set to be the biggest and most anticipated Disability Expo in the Hunter this year.

For more information on Compass’ Specialist Disability Accommodation and disability housing properties, go to www.compasshousing.org/sda-vacancies or email sda@compasshousing.org

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04 Mar 2020

Compass holds successful SDA breakfast

Leading provider of disability housing and Specialist Disability Accommodation (SDA), Compass Housing, hosted a Specialist Disability Accommodation Partnering Breakfast in Newcastle on February 19.

It was the latest in a series of quarterly breakfasts Compass hosts in the NSW Hunter region. The breakfasts are designed to provide an opportunity for Supported Independent Living (SIL) providers, support coordinators, occupational therapists, and allied health professionals to come together to network and learn from experts on the best ways to provide specialist disability accommodation and housing options support to meet the needs of people with disabilities, their families and persons responsible.  

Guest speaker, Sally Coddington, from Disability Services Consulting, talked about how people with disabilities want the same things as people without disabilities.

She said contemporary housing and support for people with disabilities must include three elements.

1. Enhance the person’s choice and control including enabling the participant to choose where they live, who they live with and who provides support

2. Separate housing and support

3. Targeted strategies that

  • build and use informal support
  • reduce the need for 24/7 paid support
  • increase relationships to enhance safeguards.

Compass Housing is one of the largest SDA providers in Australia managing more than 114 existing group homes in Sydney, Newcastle, Lake Macquarie, Hunter Valley, Central Cost, Illawarra/Shoalhaven, New England, Southern NSW, Wagga and Dubbo.

It also manages five respite homes in the NSW Central West and Sydney.

In a recent transfer Compass, as the Specialist Disability Accommodation Provider (SDA), formed partnerships with various leading Supported Independent Living (SIL) providers to deliver high-quality specialist disability accommodation and maintenance services to 540 residents.

Compass is a partner in Home4Life which was selected by the NSW Government to manage properties in the Hunter Residences project. Home4Life has purpose built 65 High Physical Support SDA houses to enable 325 residents to move out of institutions into homes in communities.  

When current programs are finalised, Compass will manage around 1070 Specialist Disability Accommodation places across Australia.

Compass is registered under the National Community Housing Regulatory System (NCHRS) as a Tier 1 Provider and holds a full certificate accreditation. It is also a nationally registered Specialist Disability Accommodation (SDA) Provider with the National Disability Insurance Scheme (NDIS).

It also offers Fee for Service SDA property and tenancy management services for Summer Housing in NSW and QLD and will soon provide similar services for investLogan in Queensland.

To find out more about the breakfast series email sdaproperty@compasshousing.org

For more information on Compass’ specialist disability accommodation and disability housing properties go to www.compasshousing.org/sda-vacancies or email sda@compasshousing.org

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